Privacy Policy

🔒 Privacy Policy

At Zenith Crystals, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our store.

🧾 1. Information We Collect

  • Name, email address, billing and shipping address
  • Payment information (processed securely through Shopify Payments, PayPal, etc.)
  • Phone number (if provided)
  • IP address, device type, and browser for analytics
  • Any other personal data provided via forms or email communication

💡 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you (e.g., order updates, customer service)
  • Send marketing emails if you opt-in
  • Improve our website, services, and customer experience
  • Prevent fraud and ensure secure transactions

📬 3. Email Marketing & Communication

If you opt-in to receive emails, we may send you updates, promotions, or educational content. You may unsubscribe anytime using the link in the email or by contacting us directly at zenithcrystal76@gmail.com.

🔐 4. Data Security

We take reasonable precautions to protect your personal data:

  • All payment information is encrypted via SSL and processed securely
  • We do not store full credit card details on our servers

🛒 5. Third-Party Services

We may share your data with trusted third parties only when necessary:

  • Shopify (store platform and payment processing)
  • Shipping carriers (e.g., USPS, Canada Post, DHL)
  • Email marketing providers (e.g., Klaviyo or Mailchimp)

These services comply with industry-standard privacy practices.

🌍 6. International Customers

If you are located outside Canada, your information may be transferred to and processed in Canada. By using our site, you consent to this transfer.

🧑💻 7. Cookies & Tracking

We use cookies to:

  • Understand how visitors interact with our website
  • Personalize your browsing experience
  • Remember items in your cart and improve navigation

You can disable cookies through your browser settings, though it may affect site functionality.

🧾 8. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your data
  • Withdraw consent for marketing communication

To make a request, contact us at zenithcrystal76@gmail.com.

📅 9. Changes to This Policy

We may update this policy as needed to comply with legal requirements or reflect changes in our practices. Any updates will be posted on this page with the updated effective date.

📧 Contact Us

For questions about this policy or your personal data, contact us at:
Email: zenithcrystal76@gmail.com